Imagine a team dedicated to your strategy and goals. A team that will plan, manage, monitor and optimize your channel programs. A relentless team focused on building loyalty that is truly sustainable, loyalty that is reflected in the commitment of your sales channels and your workforce, and the revenue they drive. Program Management provides access to our best practices and latest innovations. You’re not on your own.
Our platforms enable you to collect data and present powerful performance analytics to drive insights to help you grow faster. Partner adoption. Partner performance. Partner retention. Metrics Matter. Improve the rate of adoption, shorten ‘time to revenue’, equip your partners and partner account managers to win. By leveraging a deeper understanding of how well existing programs are working and where the performance gaps are, you can easily make smarter, decisions faster.
At ChannelAssist we manage millions of sales incentive claims and employee recognition rewards every year. We make the claim process easy and challenge free for the rep in the field. For over 10 years, companies have outsourced their claims validation and management to ChannelAssist because we have the people, platform and processes to exceed all expectations, ensure program integrity and protect against risk. One of our largest clients refers to our Customer Relationship Management team as providing ‘white glove service’.
With ChannelManager+ and RecognitionManager+, we made the claims submission process fast, easy, and accurate. In our Rewards module, we continue to build loyalty to your brand through easy rewards redemption and fulfillment processes. From branded Visa cards to a global merchandise store, we offer online redemption anytime, a toll-free help desk, and rapid fulfillment. We keep your channel partners and employees focused on building your business.
Your strategic partners and suppliers can play an important role in the growth and success of your business. Alliance partners can provide strategic support including training, enablement and funding. ChannelAssist offers the business models and best practices to accelerate the success of your program.
North American based call centre provide ‘white glove’ service. Whatever it takes! We know how important customer service is and we treat every call or email query as if it can ‘make or break’ a relationship.
Align our people, processes and technology with your strategy, goals and stakeholders. We implement solutions that build loyalty and deliver on your brand promise. There’s no room for false starts when it comes to loyalty.