Toronto - Spanish Customer Care Specialist

Customer Service Team Member

ChannelAssist is an established marketing and technology firm. We offer a fast-paced environment with a varied workload, competitive compensation, and the chance to grow within a dynamic organization. Our highly skilled teams bring cutting edge products and services to market for clients. The successful applicant will have 2+ years’ experience in the Customer Service field with strong attention to detail.

Compensation: TBD - Based on qualifications

Primary Responsibilities:

• Live telephone and email based customer / participant support

• Sales claims processing

• Reward tracking

• Activity reporting

Their qualifications will include:

• Must be fluent in both oral and written English and Spanish

• French or Spanish would be an asset

• High school graduate

• 2-3 years related working experience

• Computer literate in a Windows operating environment

• Strong work ethic and attention to detail a must

• Ability to address customer support issues effectively

• Customer oriented

• Pleasant telephone manner and effective interpersonal skills

• Well-developed organizational and time management abilities

• Demonstrated team player

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