Nirav brings a wealth of project management experience in the loyalty and rewards industry. Having a background in computer science and software engineering, Nirav has bridged the gap between the technical requirements and the project/business needs. Using the principles of Prosci ADKAR and Kotter's 8-step change model, Nirav strives to proactively find ways to improve current processes to be more efficient; he embraces and manages change effectively. Nirav's greatest accomplishment has been his work to help companies and its people succeed and grow in this ever-changing environment by implementing detailed processes, standards and tools across the PMO and company-wide.
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